At VIORLA ALLURE, we prioritize health & safety

As a small, customer-focused business, we are committed to delivering only the best. For the safety of all of our customers, we have a strict no-return, no-exchange policy. Due to the personal nature of our products and for essential sanitary reasons, we cannot restock returned goods regardless of whether or not they've been opened.

Our hair products are personal and intimate items. Once they are shipped, we cannot guarantee their hygienic integrity if returned. This is critical, as these products are in direct contact with skin and hair. We cannot assure hygiene regulations once the items have left our facility. We take matters of hygiene and public safety very seriously. This is according to Regulated Hygiene Laws. No exceptions will be made.

Our Commitment To Customer Satisfaction  

We understand that a no-return policy can be concerning, but we assure you that top quality and customer satisfaction remains our top priority. If you encounter any issues with your purchase, please contact us. We are dedicated to resolving your concerns and ensuring a positive experience with our products.

Seeking Your Understanding and Support

This policy is in place to protect the health and safety of all our customers. We appreciate your understanding and support in this matter. Your trust in VIORLA ALLURE is valuable to us, and we are here to provide quality products and exceptional service.

 Thank you for choosing VIORLA ALLURE, where top quality, product safety, and customer care are our utmost priorities.